Shipping policy
Shipping Policy
Revion — Effective as of July 21, 2026
Thanks for shopping with Revion. Here's how orders get processed, shipped, and delivered.
1. Countries We Ship To
Revion currently ships to:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
Not on the list? Email support@shoprevion.com and we'll see what's possible.
2. Processing Time
Orders process within 1–2 business days of purchase. We don't process or ship on weekends or public holidays.
During busy stretches, processing could take a little longer, and we'll email you if there's a notable delay.
3. Shipping Costs
Standard shipping is free, always.
Need it sooner? Paid expedited options show up at checkout, priced by your location and chosen speed.
4. Delivery Estimates
Delivery windows depend on destination and start after your order ships (post the 1–2 day processing window):
- United States: 3–7 business days
- Canada: 5–10 business days
- United Kingdom: 5–10 business days
- Australia: 7–14 business days
- New Zealand: 7–14 business days
These are estimates only, not guarantees — carrier delays, customs, weather, and other factors beyond our control can shift things.
5. Tracking
You'll get a shipping confirmation email with a tracking number once your order goes out. Give tracking info 24–48 hours to start updating.
6. Customs, Duties, and International Orders
Orders headed to the United Kingdom, Australia, and New Zealand may face import duties, taxes, or customs fees from the destination country. These are the customer's responsibility and aren't part of the item price or shipping charge. Revion has no say over these fees and can't estimate them — check with local customs before ordering if unsure.
7. Incorrect Shipping Details
Check your address carefully at checkout. Revion isn't responsible for orders sent to an address you entered incorrectly. Caught a mistake right after ordering? Email support@shoprevion.com right away — we'll try to fix it pre-shipment, though changes aren't guaranteed once processing begins.
8. Lost, Delayed, or Damaged Shipments
If tracking says delivered but nothing arrived, or your package seems lost, delayed, or damaged, email support@shoprevion.com with your order number so we can help and file a carrier claim if needed.
9. Split Shipments
Some orders arrive in separate packages, say if items ship from different warehouses. When that happens, you'll get individual tracking numbers per shipment at no extra shipping cost.
10. Contact Us
Shipping questions? Reach us:
Revion — shoprevion.com — Email: support@shoprevion.com